Get in touch
Contact Us
Have a question, feedback, or need help? We'd love to hear from you. Our team typically responds within 24 hours.
Let's start a conversation
Whether you're a customer looking for support or a salon owner interested in partnering with us, we're here to help.
Frequently asked questions
Quick answers to common questions
How do I book an appointment?
Simply search for a service or salon on our homepage, select a time slot that works for you, and confirm your booking. You'll receive an instant confirmation.
Is CareWaly free to use?
Yes! CareWaly is completely free for customers. You can browse, book, and manage appointments at no cost. Salon owners can also get started with our free plan.
How can I cancel or reschedule?
You can cancel or reschedule your appointment up to 4 hours before the scheduled time through your booking confirmation or the app.
How do I list my salon on CareWaly?
Visit our 'For Business' page and sign up as a partner. Our team will guide you through the onboarding process to get your salon listed.
What cities does CareWaly operate in?
We're currently available in 120+ cities across Pakistan including Lahore, Karachi, Islamabad, Faisalabad, Rawalpindi, and many more.